We often judge people, products, and companies based on our limited point of view. We don’t have the inside information, but we’re quick to assume we understand all subtle nuances.
We don’t. We rarely do. There’s always more than meets the eye.
Decisions are not made in a vacuum but with a set of constraints, deadlines, and compromises. This applies to product features, company policies, personal communication, and even email response times.
It’s unlikely that you’re intentionally treated unfairly. You’re simply a victim of a random circumstance or limitation.
Before you pass the judgment, make sure you have and understand all relevant information, as well as context.
Or better yet, don’t pass the judgment at all.