Be Honest About the Mistakes You Make
Be honest and open about the mistakes you make, and communicate what happened clearly as soon as possible. Hiding mistakes only make them worse.
“I made a mistake. Here is what I did. Here is what happened. I’m sorry. Here is what I can and will do to make it better. And this is what I’m doing never to repeat it again.”
Acknowledge your mistake, learn from it, then move on.